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All cancellations and changes must be sent to MKON AB in writing. 

Cancellation of registration and hotel booking
Cancellations before July 10th - full refund will be made*
Cancellations before August 10th - 50% refund will be made
Cancellations after August 10th - no refund will be made

If you cannot attend, your registration and hotel booking is transferable to another member of your organisation for a fee of 275 SEK.

You can choose payment by invoice (Swedish delegates only) or secured credit card payment by DIBS. MKON AB confirms all costs in accordance with Swedish tax legislation. Invoice payment terms are 30 days. Full payment shall be received before the conference start. 

Any refunds will be made after the conference. 

When stated incorrect invoice address a fee of 275 SEK will be charged for retransmission of invoice. 

MKON AB is the official organizer for the congress, changes/cancellations or questions is to be sent to:

All fees above are shown excluding Swedish VAT (25%).

* For bookings at Clarion Hotel Malmö Live full refund can not be guaranteed after May 18th.