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Deliveries – Goods Handling
Clarion Hotel & Congress Malmö Live does not place orders for deliveries; this must be arranged by each customer through Malmö Mässervice. Link will be provided in spring 2025.

SMALL package (max 2 kg) Delivery Address (if directly to the hotel):
Clarion Hotel Malmö Live
Attn: Conference Reception
Ref: SCR 2025 + your booth number and company name
Behringsgatan 3, 211 18 Malmö

The earliest delivery time is Monday, September 1st, between 08:00–16:00 (weekdays).
For delivery of larger packages/pallets  Please note that large  goods handling must be arranged through Malmö Mässervice, see link (in spring).

Move-In: September 3, 13.00-17.00
Move-Out: September 6,  11.30-17.00

Emergency exits may not be used for move-in or move-out; the loading dock must be utilized for these activities. Care must be taken to protect the floors, walls, doors, glass panels, elevators, and technical equipment at Clarion Malmö Live. The customer is responsible for any damages that occur during their event setup or teardown.

The assembly place
The place you have been assigned is an agreement between the facility and the customer and has been placed in accordance with fire and safety rules. Please respect this location.
Maximum height for stand construction and decoration is 2.5 meters. For higher construction, a separate permit is required from Clarion Hotel® Malmö Live, and an additional fee can be charged.

Packaging and Waste
Please take back as much packaging as possible. Any remaining waste must be placed in the designated bins located in the exhibition area. If you have a large volume of waste, please notify us in advance so we can arrange additional waste management. Failure to comply will result in a handling fee for packaging and waste removal.

Staff Registration
Booth personnel are included in your booked booth space:

Platinum sponsor: 8 people
Gold Sponsor:         6 people
Silver Sponsor:        3 people
Exhibitor:                  2 people
These individuals are not automatically registered and must be registered, along with any additional colleagues (at an additional cost), via the following link.

Booth Setup
Electricity is included in your booth space. Click here (available in spring) to order furniture and find additional information about packaging and related services. We collaborate with Malmö Mässervice for these needs.

Exhibition Opening Hours
The exhibition will be open during the conference hours. For specific times, please refer to the scientific program.

FIRE SAFETY
The assembly walls and ceilings should be made of non-flammable, fire-rated and the material should be approved by the National Planning Agency. The approval should be available in the stand/room. Wood, for example, chipboard, plywood and wood fiber board (but not porous) are accepted. Material used for decoration and ceiling must be impregnated against fire. This also applies to decorations and signs etc. in styrofoam. Other signs should be made in firerated cardboard.
Materials, for example corrugated cardboard, styrofoam are not allowed. This also include materials or substances that are not mentioned here but are of a fire-reactive nature. Candles, tealights and burning lanterns are not allowed as they may cause smoke, steam or high heat.
It is also not permitted to use helium balloons, unless a fire guard approved by Clarion Hotel® Malmö Live has been notified and assigned. A protection and fire inspection can take place before or during the exhibition or meeting, whereby exhibitors may be asked to remove unauthorized construction or objects.

EVACUATION
Escape routes are marked on our ichnography. These must not be blocked under any circumstances, and the regulation is that it must be at least 2 meters of free space around the escape doors.

ALCOHOL
It is not permitted to sell or serve alcohol brought into the stand unless this has been agreed in advance. Alcohol found without a permit will be seized because the alcohol legislation does not allow self-brought alcohol in Clarion Hotel® Malmö Live’s premises.

CONSUMPTION
We do not allow our own included food at the stand or event. If this is desired, we ask you to contact your contact person at the hotel in advance.

RESPONSIBILITY
If particularly valuable or fragile equipment is used in connection with the exhibition, we recommend that the exhibitor orders surveillance of the equipment or book security through Clarion Hotel® Malmö Live.
Clarion Hotel® Malmö Live takes no responsibility for the exhibition’s goods, products, tools, etc. either before, during or after the event. The exhibitor is responsible for all equipment in the stand, both own and rented during the entire exhibition period. This also applies to hired security.
LIFT
On occasions when the exhibitor / customer uses some type of lift in Clarion Hotel® Malmö Live’s premises, the driver must be able to present a valid lift card and permission from the employer. The driver must drive the lift carefully and use statutory equipment. Technical installations such as floor drains etc. must not be run over by a lift.
AVAILABILITY
An elevator is available to the premises that are not located on the entrance level. Toilets for the disabled are located on floors 1 and 2.

Contract

The contract shall always be send to Åsa Eklund at MKON first for preview